سياسة الخصوصية

PRIVACY POLICY

Last Updated: September 2026

This Privacy Policy governs the manner in which woiox (the "Site", "we", "us", or "our") collects, manages, processes, and safeguards information collected from users visiting www.woiox.com.

1. DATA WE COLLECT
We collect transactional, technical, and identifiable data necessary to validate orders and satisfy anti-fraud mandates:
- Personal Identifiers: Full legal name, billing address, physical shipping address, email address, direct phone contact, and recipient details for third-party gifting purchases.
- Technical & Device Telemetry: IP addresses, browser specifications, operating system versions, referral sources, device identifiers, session cookies, and geolocation metrics.
- Financial & Payment Security Tokens: Payment transactions are processed directly via secure, PCI-DSS Level 1 compliant gateway partners (Stripe and Shopify Payments). We do not store raw card numbers, CVV security codes, or full banking credentials on our local servers.

2. PURPOSE OF DATA UTILIZATION
Collected data is used strictly for legitimate commercial and legal compliance operations:
- Authenticating and processing commercial transactions, bookings, and digital deliveries.
- Validating purchase authorization, screening against stolen card fraud, and maintaining IP/AVS audit trails.
- Transmitting order confirmations, access credentials, invoices, and service notices.
- Fulfilling regulatory, corporate tax, accounting, and anti-money-laundering (AML) retention requirements.
- Defending legitimate business operations against chargeback abuse, fraudulent payment claims, and legal disputes.

3. THIRD-PARTY DISCLOSURES
We do not trade, sell, or rent customer personal data. Data is shared exclusively with necessary functional service providers:
- Store Hosting & Operations: Shopify Inc.
- Payment Infrastructure: Stripe, Inc. and associated clearing banking networks.
- Fulfillment & Logistics: Authorized postal and freight shipping carriers.
- Statutory & Legal Authorities: Where compelled by valid legal subpoenas, court warrants, regulatory investigations, or to protect the safety, legal rights, and financial integrity of woiox.

4. DATA RETENTION & SECURITY PROTOCOLS
We maintain advanced administrative, physical, and electronic security safeguards (including 256-bit SSL encryption and tokenized checkout protocols). Transaction logs, digital access records, and fulfillment receipts are retained for the statutory durations required to satisfy tax auditing, warranty terms, and financial compliance standards.

5. CONTACT & OFFICIAL INQUIRIES
For formal inquiries regarding our data handling or legal privacy terms:
- woiox Legal & Support Division
- Website: www.woiox.com
- Support Email: support@woiox.com
- Dedicated Phone: +1 (606) 660-6669